Privacy Policy

Privacy Policy

Introduction

Your privacy is important to us at JumboURL.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our URL shortening service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Information You Provide

When you use JumboURL, we may collect:

  • Long URLs: The original URLs you wish to shorten
  • Custom Aliases: Optional custom short link names you create
  • Link Titles & Descriptions: Optional metadata you add to organize your links
  • Email Address: If you create an account or contact us

Information Collected Automatically

When someone clicks on a shortened link created through JumboURL, we automatically collect:

  • Click Data: Date and time of access
  • Referrer Information: The website that linked to the short URL
  • Device Information: Device type (mobile, desktop, tablet)
  • Browser Information: Browser type and version
  • Operating System: OS type and version
  • IP Address: For analytics and security purposes
  • User Agent: Technical information about your browser

Information We Don’t Collect

We respect your privacy and do NOT collect:

  • Browsing history outside of short link clicks
  • Personal information beyond what you voluntarily provide
  • Tracking cookies for advertising purposes
  • Financial information (we don’t process payments)

How We Use Your Information

We use the information we collect to:

  • Provide Service: Create and manage shortened URLs
  • Generate Analytics: Provide click statistics and performance metrics
  • Improve Service: Understand usage patterns and enhance user experience
  • Prevent Abuse: Detect and prevent spam, fraud, or malicious activity
  • Maintain Security: Protect against security threats and vulnerabilities
  • Respond to Support: Address technical issues and user inquiries
  • Legal Compliance: Meet legal obligations and enforce our terms

How We Share Your Information

We respect your privacy and have strict policies on information sharing:

We DO Share:

  • With You: You have access to analytics for links you create
  • Public Statistics: Aggregated, anonymous usage statistics (e.g., “100 links created today”)
  • Legal Requirements: When required by law, court order, or government request
  • Protection of Rights: To protect our rights, property, or safety and that of our users

We DO NOT Share:

  • Personal information with third-party advertisers
  • Individual link data with anyone except the creator
  • Email addresses or contact information for marketing purposes
  • Detailed analytics data with external parties

Data Storage and Security

We implement appropriate technical and organizational security measures to protect your information:

  • Encryption: HTTPS/SSL encryption for data transmission
  • Secure Storage: Data stored in secure databases with access controls
  • Regular Updates: Software and security patches applied regularly
  • Access Controls: Limited employee access to user data
  • Monitoring: Continuous monitoring for security threats

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to provide our services:

  • Active Links: Stored indefinitely or until you delete them
  • Analytics Data: Retained for statistical and analytical purposes
  • Account Data: Retained while your account is active
  • Deleted Links: Permanently removed from active database within 30 days

Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your links and associated data
  • Portability: Request your data in a portable format
  • Objection: Object to certain processing of your information
  • Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided at the end of this policy.

Cookies and Tracking Technologies

JumboURL uses minimal cookies to provide our service:

  • Essential Cookies: Required for the service to function properly
  • Analytics Cookies: Help us understand how visitors use our site

We do NOT use:

  • Third-party advertising cookies
  • Social media tracking pixels
  • Cross-site tracking cookies

You can control cookies through your browser settings, though this may limit service functionality.

Third-Party Services

JumboURL may use third-party services for:

  • QR Code Generation: External APIs for QR code creation
  • Analytics: Basic web analytics tools
  • Infrastructure: Hosting and content delivery services

These third parties have their own privacy policies governing their use of your information. We encourage you to review their privacy policies.

Children’s Privacy

JumboURL is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using JumboURL, you consent to this transfer.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by:

  • Posting the new privacy policy on this page
  • Updating the “Last Updated” date
  • Sending an email notification for significant changes (if you have an account)

You are advised to review this privacy policy periodically for any changes. Changes are effective when posted on this page.

Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us:

We will respond to your inquiry within 30 days.

Your Consent

By using JumboURL, you consent to this privacy policy and agree to its terms.