Frequently Asked Questions

Everything you need to know about JumboURL

---

What is JumboURL?

JumboURL is a free URL shortening service that converts long web addresses into shorter, more manageable links. For example, “https://www.example.com/very/long/url/path?parameters=values” becomes “jumbourl.com/abc123”.

Is JumboURL really free?

Yes! JumboURL is 100% free with no hidden costs, premium tiers, or paywalls. You can create unlimited short URLs, access analytics, generate QR codes, and use all features without any charges.

Do I need to register?

No registration is required to create short URLs. However, creating an account allows you to manage your links, view detailed analytics, and organize your shortened URLs in one dashboard.

How do I shorten a URL?

Simply paste your long URL into the input box on our homepage, optionally customize your short link with a custom alias, and click “Shorten URL. “You’ll instantly receive your shortened link along with a QR code.

How many URLs can I shorten?

There’s no limit! You can create as many shortened URLs as you need, completely free of charge.

---

Custom Links & Branding

Can I customize my short URLs?

Yes! You can create custom branded short URLs using memorable aliases. For example, instead of “abc123”, you can create “summer-sale” or “promo2024” to make links like jumbourl.com/summer-sale.

What characters can I use in custom aliases?

Custom aliases can contain letters (a-z, A-Z), numbers (0-9), hyphens (-), and underscores (_). Spaces and special characters are not allowed. Keep aliases short (4-20 characters) and meaningful.

What if my custom alias is already taken?

If someone else has already used your desired custom alias, you’ll need to choose a different one. Try adding numbers, hyphens, or slight variations to create a unique alias.

---

Analytics & Tracking

What analytics does JumboURL provide?

JumboURL provides comprehensive analytics including: total clicks, click history over time, geographic location of visitors, device types (mobile/desktop/tablet), browser statistics, operating systems, and referral sources.

How accurate is the analytics data?

Our analytics are highly accurate and updated in real time. We track each click and visitor interaction, providing you with reliable data for informed decision-making.

Do you track the personal information of visitors?

We collect only anonymous, aggregated data necessary for analytics (device type, browser, general location). We do not track personal information or identify individual users. See our Privacy Policy for complete details.

---

QR Codes

Does JumboURL generate QR codes?

Yes! Every shortened URL automatically gets a QR code that you can download and use in print materials, posters, business cards, or anywhere you need offline-to-online conversion.

What format are the QR codes?

QR codes are provided as PNG images with high resolution (500×500 pixels by default), suitable for both digital and print use.

Do QR codes track scans?

Yes! When someone scans your QR code and visits the shortened URL, it’s tracked just like any other click, appearing in your analytics dashboard.

---

Link Management

Can I edit my shortened URLs after creation?

You can edit the title, description, and destination URL of your shortened links. The short code itself cannot be changed once created to maintain link stability.

How do I delete a shortened URL?

If you have an account, go to your dashboard, find the link you want to delete, and click the delete button. Once deleted, the short link will no longer work and cannot be recovered.

Do shortened URLs expire?

By default, shortened URLs created through JumboURL do not expire and remain active indefinitely. You can manually delete them whenever needed.

---

Technical Questions

Are JumboURL links SEO-friendly?

Yes! We use proper 301 redirects which are SEO-friendly and pass link equity to the destination page. Search engines properly index and follow our shortened URLs.

How fast are the redirects?

Our infrastructure is optimized for speed. Redirects typically occur in under 100 milliseconds, providing a seamless experience for users clicking your links.

Do shortened URLs work on mobile devices?

Absolutely! JumboURL links work perfectly on all devices, including smartphones, tablets, desktops, and any device with a web browser.

Can I use JumboURL links in emails?

Yes! Shortened URLs work great in email marketing. They’re clean, professional-looking, and trackable. Many email marketing platforms recommend using shortened URLs.

---

Security & Privacy

Are JumboURL links safe?

Yes, when created through JumboURL. We scan for malicious content and have policies against abuse. However, always be cautious when clicking shortened URLs from unknown sources on the internet.

Do you sell my data?

No, we never sell user data. Your privacy is important to us. We only use data to provide and improve our service. Read our Privacy Policy for complete details.

---

Use Cases

Can I use JumboURL for social media marketing?

Absolutely! JumboURL is perfect for social media. Create clean, branded links for Twitter, Facebook, Instagram, LinkedIn, TikTok, and more. Track which platforms drive the most engagement.

Is this suitable for email marketing campaigns?

Yes! Many marketers use JumboURL for email campaigns. Create unique short links for each campaign to track click-through rates and measure campaign effectiveness.

Can I use this for affiliate marketing?

Yes! Clean up long, ugly affiliate links and make them more shareable. Track which products and promotions perform best with detailed analytics.

---